Terms
Last updated: 27 September 2026. These terms are between you and My Flow Limited, registered in England and Wales (company 17289976). By creating an account or continuing to use My Food Flow, you accept them and confirm you are legally able to do so.
The service and your account
My Food Flow provides ingredient recognition, kitchen and shopping tools, dinner planning, and AI-generated cooking suggestions. Keep your details accurate, protect your login, and take responsibility for activity under your account. We grant you a limited, personal, non-transferable right to use the service. We do not guarantee uninterrupted or error-free availability.
Acceptable use and intellectual property
Do not use the service unlawfully; for fraud, spam, harmful or hateful content; to infringe rights; distribute malware; probe security; scrape; reverse engineer; resell; circumvent limits; or attempt to manipulate safeguards. My Flow Limited owns the service, software, documentation and branding. You retain rights in material you submit and permit us and our providers to process it only to operate the service.
AI and food safety
You must have rights to material you submit. AI recognition and recipes can be incomplete or inaccurate. You are responsible for reviewing outputs, labels, allergens, expiry dates, quantities, cooking temperatures and dietary suitability. The service is not medical or professional dietary advice. We may refuse, filter or remove content and suspend repeat infringers. Rights holders can report concerns to hello@myfoodflow.app.
Trials, payment and cancellation
The free trial lasts seven days from account creation without a card. Paid plans renew monthly or annually until cancelled; cancellation preserves access through the period paid for. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, tax, cancellation and refund mechanics are covered by Paddle’s Buyer Terms.
Suspension, warranties and liability
We may suspend or end access for material breach, non-payment, security or fraud risk, or serious or repeated violations. To the fullest extent permitted by law, the service is provided without implied warranties and we are not liable for indirect loss, lost profit or lost data. Our total liability is limited to fees paid in the previous 12 months. Nothing excludes liability for fraud, death or personal injury where law forbids exclusion.
English law governs these terms and the courts of England and Wales have jurisdiction, subject to mandatory consumer rights. Questions: hello@myfoodflow.app.