Privacy
Last updated: 27 September 2026. My Flow Limited, registered in England and Wales (company 17289976), is the controller of personal information used by My Food Flow.
Information we use and why
We use your name, email address and login information to create and secure your account and perform our contract with you. We use the kitchen items, preferences, shopping lists, dinner plans, saved recipes, generated recipes and support messages you provide to operate the service. Device, IP, security and basic usage records help prevent fraud, diagnose faults and improve the product under our legitimate interests.
Ingredient photos and recipe requests are sent to AI services to recognise food or produce a requested recipe and image. Scan results are proposals only and are not saved to your kitchen until you confirm them. Do not upload personal or sensitive information in photos.
Sharing and payments
We share only what is necessary with hosting, authentication, analytics, support and AI service providers. Paddle is our Merchant of Record and processes purchases, subscriptions, tax and invoices under its own privacy terms. We may also disclose information to professional advisers or authorities where the law requires it.
Retention, security and transfers
Account content is retained while your account is open and deleted or anonymised when no longer needed, subject to legal, fraud-prevention and financial record duties. We use access controls, encryption in transit and owner-only account rules. Some providers may process data outside the UK or EEA using adequacy decisions or approved contractual safeguards.
Cookies and your rights
We use essential browser storage for sign-in, security, appearance and app operation. We do not currently use marketing cookies. You can control non-essential browser storage through your browser settings.
UK data protection law may give you rights to access, correct, erase, restrict or port your information, object to processing, and withdraw consent. You may complain to the Information Commissioner’s Office. We normally respond within one month. Contact hello@myfoodflow.app.